Get a call scheduled with our smile specialist, they will guide you through the whole impression-taking process, ensuring a smooth start to your teeth-straightening journey.
If your tray doesn’t fit properly, contact us at (+44) 1736-800-965 to request a replacement.
Prior to taking your impressions, ensure a clean and smooth process by adhering to these steps.
Begin by thoroughly washing and sanitizing your hands.
Brush and floss to remove any particles from your teeth.
Ensure the trays fit in your mouth before adding the putty material. In case of a misfit, please contact us for precise sizing assistance at (+44) 1736-800-965
Start with the upper jaw impression. Focus on one tray at a time.
Your kit includes white and colored putty. Wear gloves and mix them into a single, uniform color.
Now, make impressions of your lower teeth, repeating the process twice for both upper and lower arches. Send all four impressions for evaluation.
Place the tray in your mouth and keep it still. Pull it upwards to remove.
Congratulations on completing your impressions!
Prepare them for return by removing the cardboard lining and placing them back in the box (keep the putty in the trays). Cover the old shipping label with the pre-paid return label. Seal the package with the provided sticker.
Congratulations on completing your impressions!
Place all the impressions in a box or envelope. Use the provided pre-paid return label and ship them back to us.
Presence of drag marks.
To avoid these, wait until the material is fully set before removal and extract it straight down for upper impressions and straight up for lower ones.
Improperly mixed material.
Blend the putties until a uniform color is achieved, without any streaks. Perform this step right before placing the material in the trays.
Movement of teeth during the process.
If the tray shifts, it can distort the impression. Securely hold the tray to prevent movement for a reliable impression.
Inconsistent pressure.
When applying the material, use your fingertips to evenly distribute it across your dental arch, ensuring it covers both gums and molars. Check for complete coverage front and back.
Here are some of the most frequently asked questions:
How to ship back my dental impressions?
A pre-paid return envelope is included. Don't discard it. After completing your impressions, place them in the envelope and mail them back.
How long does it take to get my treatment plan?
Expect 4–6 weeks. Send your impressions quickly, complete your account information, and submit your photos to expedite the process.
How do I know if my impressions are correct?
We need one accurate impression of each arch. The kit includes extra putties. Send back your impressions for evaluation. If necessary, we'll provide a replacement kit.
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